Average Reviews:
(More customer reviews)I charged the battery when the product arrived.Then used it to operate a Garmin GPS for several hours.After this one time use the unit's battery would not recharge.Tried recharging with both AC adapter and car power cord. Recharge light did not turn on in either attempt.Then called manufacturer help line.Got the run around speaking with several people, none able to offer technical assistance.Contrary to their warranty statement they will not accept product returns for repair or replacement.Fortunately for me, Amazon has a superb simple-to-use, no-questions-asked, no-postage-cost-to-me return.The manufacturer, according to the product packaging, is Sun-Mate Corp, Canoga Park, CA.Their 800 number is no longer working so I used a direct number to call.I gather they are an importer of cheap made-in-China products and not a the real manufacturer.They have been around for awhile but act and sound like a fly-by-night operation.Amazon lists 16 products from Sun-Mate.Buyers beware.
If it was an option in writing reviews I would give this product zero stars, not one star.
Lesson learned:don't buy products before checking out the company that Amazon buys from.
Suggestion to Amazon: Drop Sun-Mate as a supplier.Also, it would be nice to see the product warranties on your web site so buyers can make a more informed buy decision.In this case the 30-day warranty period would have been a warning to me that this product may not be worth purchase.The warranty on such an item should be at least 90 days, and preferably 1 year.
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Product Description:
Jump start safely without leaving your car.Dead battery? There's no need for another car, jumper cables or even leaving your car.Simply plug this portable power pack into your cigarette lighter and in 10 minutes you are ready to go. Inside is a sealed alkaline battery with the power to start your carfrom the safety and warmth of your car's interior. Adjustable output voltage and multiple adapters run everythingfrom cell phones, Cd players and laptops.Charges from a wall socket or car lighter socket with included adapters.
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